National
Tree Company warrants its trees against manufacturer-only defects in
material or workmanship
for a period of five (5) years (white trees and shrubs, one year).
Manufacturer defective parts will be repaired or replaced.
Proof of purchase is required
for a period of five (5) years (white trees and shrubs, one year).
Manufacturer defective parts will be repaired or replaced.
Proof of purchase is required
If
for any uncontrollable reason, the needed parts are not available, the
owner will have the option of applying
the following pro-rated schedule toward the purchase of a new tree:
the following pro-rated schedule toward the purchase of a new tree:
From
date of purchase
The
cost of the new tree will be based on the suggested retail price in
effect at the time of the claim.
Tree Specific warranties:
Tree Specific warranties:
Pre-Lit Trees:
National
Tree Company warrants the light sets on its pre-lit trees against
manufacturer-only defects in material or workmanship for a period of two (2)
years. Culpability of company is limited to replacement of
defective light set only.
Fiber Optic Trees:
National
Tree Company warrants fiber optic trees against manufacturer-only
defects in material or workmanship for a period of ninety (90) days.
SURELIT
& Polyethylene (PE) Trees:
National
Tree Company warrants SURELIT
and PE trees against
manufacturer-only defects in material or workmanship for a period of two (2) years.
Keep away from heat and moisture. This limited warranty does not cover damage resulting from accident, misuse, abuse, negligence, or normal wear. In these cases, parts can be purchased at a reasonable fee plus shipping charges. Complete the information below within thirty (30) days of purchase
(or according to local laws).
| During
1st Year |
Owner
cost is 0% |
| During
2nd Year |
Owner
cost is 25% |
| During
3rd Year |
Owner
cost is 50% |
| During
4th Year |
Owner
cost is 75% |
| During
5th Year |
Owner
cost is 85% |
"Good
Enough To Fool Santa"
| Customer Service |
| Troubleshooting Guide |
| Replacement Parts Order Form |
| Assembly Instructions |
| Online Registration |
arranty Information
